SRH Serbia aims to improve people’s quality of life by providing and campaigning for sexual and reproductive health and rights (SRHR) through advocacy and services, especially for poor and vulnerable people.

Capacity building is not just about the capacity of a nonprofit today — it’s about the nonprofit’s ability to deliver its mission effectively now, and in the future. Capacity building is an investment in the effectiveness and future sustainability of a nonprofit.

Distinct capacity building projects, such as identifying a communications strategy, improving volunteer recruitment, ensuring thoughtful leadership succession, updating a nonprofit’s technology, and improving how it measures its outcomes, all build the capacity of a charitable nonprofit to effectively deliver its mission. When capacity building is successful, it strengthens a nonprofit’s ability to fulfill its mission over time, thereby enhancing the nonprofit’s ability to have a positive impact on lives and communities.

When people inquire, “What is capacity building?” they may be wondering about “capacity building” as a verb (such as providing funding for a nonprofit to improve its own effectiveness, or actually teaching/instructing or consulting to build needed skills) or as a noun (the results of such skill-building). Nonprofit capacity building refers to many different types of activities that are all designed to improve and enhance a nonprofit’s ability to achieve its mission and sustain itself over time. Here is our definition:

Capacity building is whatever is needed to bring a nonprofit to the next level of operational, programmatic, financial, or organizational maturity, so it may more effectively and efficiently advance its mission into the future. Capacity building is not a one-time effort to improve short-term effectiveness, but a continuous improvement strategy toward the creation of a sustainable and effective organization.

Capacity building is as basic as continually improving; some might consider it an obligation – both for nonprofits to undertake, and donors/grantmakers to support.

Why is capacity building important?

While frequently invisible, and often overlooked, capacity building is the all-important “infrastructure” that supports and shapes charitable nonprofits into forces for good. Capacity building enables nonprofit organizations and their leaders to develop competencies and skills that can make them more effective and sustainable, thus increasing the potential for charitable nonprofits to enrich lives and solve society’s most intractable problems.


  • There are many sources for capacity building assistance. Consultants are just one avenue. Web-based education, in-person training, peer-to-peer cohorts, communities of practice, and even pro bono skilled volunteers can offer your nonprofit and its board/staff excellent opportunities to build the capacity of the organization.
  • Conducting an organizational self-assessment is one way to learn which core capacity areas may require more attention.

Some NGOs have strong programs and activities but no leadership succession plan. For an NGO in that position, succession planning is key to protecting and prolonging its effectiveness, and thus is a critical step in its capacity building journey.